FAQs

GROUND OR WHOLE BEAN

All coffee is currently shipped whole bean but if you would like your coffee ground please add a note to order and we will try to accommodate for your brewing process as best as possible.

----------------------------------------

BREWING GUIDANCE

For filter brewing we generally use a 65g/litre ratio (e.g. 13:200, 19.5:300 etc.) and for espresso we like 18g in, 40g out, 28-32 seconds.

----------------------------------------

DISPATCH & SHIPPING

We currently ship using Royal Mail’s Tracked 48 service for all orders, therefore Dispatch days are Monday (Estimated delivery: Wednesday) & Wednesday (Estimated delivery: Friday). Once dispatched you should receive an email containing a tracking number to track your item with Royal Mail.

----------------------------------------

CAN I COLLECT MY ORDER?

At the moment, we don’t offer order collections from the Roastery in Saffron Walden. However if you live within a 5 mile radius we deliver ourselves for free.

----------------------------------------

FAQs

GROUND OR WHOLE BEAN

BREWING GUIDANCE

DISPATCH & SHIPPING

CAN I COLLECT MY ORDER?

OTHER QUESTIONS