FAQs
GROUND OR WHOLE BEAN
All coffee is currently shipped whole bean but if you would like your coffee ground please add a note to order and we will try to accommodate for your brewing process as best as possible.
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DISPATCH & SHIPPING
We currently ship using Royal Mail’s Tracked 48 service for all orders, therefore Dispatch days are Monday (Estimated delivery: Wednesday) & Wednesday (Estimated delivery: Friday). Once dispatched you should receive an email containing a tracking number to track your item with Royal Mail.
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CAN I COLLECT MY ORDER?
At the moment, we don’t offer order collections from the Roastery in Saffron Walden. However if you live within a 5 mile radius we deliver ourselves for free.
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OTHER QUESTIONS
If you have any other questions, please use our contact form, or email hello@ninthcoffeeroasters.com.